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General conditions

Every customer is expected to acknowledge, accept and comply with our general sales and payment terms and conditions, even if purchase conditions are applicable, unless agreed differently in advance and by written means. Every customer can choose from 4 different languages for processing his/her order namely: Dutch, French, German and English. The language you choose will be used the processing of your transaction. To place an order on this website you must be 18 years or older.

Company details

BazarApart BVBA
Martelarenstraat 52
B-3200 Aarschot
Belgium
Tel.: +32 (0)16 566 211
info@bazarapart.be
VAT number: BE 0421.142.722
Bank account number (IBAN): BE80 2300 0074 2977
Bank: BNP Paribas Fortis
Bank identifier code (BIC): GEBABEBB

 

Orders

Orders are accepted and processed as per our abilities and availabilities. The customer can obtain a written order confirmation on request. Ordered goods cannot be cancelled. Goods are sold and considered as accepted in our offices and warehouses, regardless of place, means or conditions of the delivery. Any costs made for shipment will be borne by the customer.

 

Prices, delivery terms , transport and property rights

Prices listed on our website are contractual, unless in the event of force majeure.

The prices on our website will always be indicated whether they are VAT inclusive or VAT exclusive. Billing will always be VAT inclusive except in case of customers with a valid VAT number outside of Belgium. In this last case the customer is not subject to VAT. BazarApart does not ship goods outside the EU.

Delivery terms are strictly indicative. If ordered goods have not been delivered after more than 2 months since the order was placed, the customer has the right to cancel the respective order by written means.

Unless provided otherwise, import duties, taxes and shipping costs shall be borne by the customer.

Any delivered goods remain property of the seller until full payment of the respective due invoices.

When you place an order and choose to pick up your order in our store, you will be deemed to pick up your order within a period of 2 months. This period starts from the moment that all ordered products are available in our store. We will send you an email once your order is complete and ready for pickup.

When you place an order and choose to let it be delivered, you will be deemed to pay this order within a period of 2 months. This period starts from the moment that all ordered products are available in our store. We will send you an email once your order is complete and ready for shipment. We can only ship your order once it is paid in full.

If you do not pick up or pay your order within the term of 2 months, we have the right to put your ordered products back in stock as well as to cancel your order.

 

Right of withdrawal

According to the European right of withdrawal the consumer has the right to communicate a renunciation of a purchase, without payment of any fees or communication of any justification, within 14 days following the day of reception of the ordered goods.

When the revoking of your order happens within 14 days, you will get the complete order value refunded.

Only the shipping costs for return are for your account.

The right of withdrawal is not applicable to custom made products for the customer, or to products that are clearly intended for a specific person.

Nor is the European right of withdrawal applicable to corporate customers.

 

Return conditions

To be able to appeal to the right of withdrawal your returned goods must not show any traces of wear. In case of wear we cannot take the goods back.

Received products may only be viewed as would happen in a normal store. If you do install or use the products, it means you accept the products.

I you appeal to the right of withdrawal, you are obligated to return the purchased goods in the original packaging within the 14 days after the communication of withdrawal.

 

Method of withdrawal and return

Follow the steps below if you wish to revoke and return your order:

  1.  Inform us with the standard form for withdrawal that you want return your purchased goods, and this within 14 days following the day of reception of the ordered goods. You can download the form via the link below:

    Download standard form for withdrawal

     You are not obligated to use the standard form for withdrawal, you can also inform us of you request for withdrawal via mail.

  2.  We check whether your products comply with the conditions of return and inform you of our decision. The shipping costs are always borne by you, the customer.
  3.  You let the ordered goods be delivered at your cost and risk to the following return address:

    BazarApart BVBA
    Martelarenstraat 52
    B-3200 Aarschot
    Belgium

  4. When we receive the returned products, we will check whether they comply with the conditions of return.
  5. If the products comply with the conditions of return, you will get the complete order value (charges included) refunded.
  6. If the products do not comply with the conditions of return, they remain your property and you have to pick them up within 2 weeks. If desired, we can return the products at your expense.

 

Complaints

Every complaint needs to be addressed to us within 3 business days after delivery. After this term, the delivered goods will be considered as accepted. Packaging materials must be preserved for inspection. In the event of the customer’s refusal to accept the goods, they will be stored at the expense and risk of the customer, until full payment.

Within 5 working days the customer receives a term in which he/she will receive a proposal for resolution of the dispute of the seller.

 

Payment conditions

Our invoices are pre-payable to our account number IBAN BE80 2300 0074 2977 - BIC GEBABEBB, or on pick-up at our store in Aarschot.

Non-payment of an invoice after expiry date implicates immediate collectability of any invoices and cancellation of any orders in progress.

Every unpaid invoice from the expiry date onwards activates conventional due interest rates at 10% per annum. Additionally, a conventional fee of 10% of the total invoice amount is demandable by the seller. In the event of disputes, cases will be brought only to courts in the jurisdiction of Leuven (Belgium).

 

Warranty

The warranty period is by default 2 years for all our products unless specified otherwise.

Warranty for visual lacks or shortages is void from the date of acceptance of the goods in our shop. For hidden lacks or shortage, warranty is sustained only following written complaints sent to us within 8 days after delivery. Warranty is limited to the replacement by equal or equally valued goods, and all additional costs such as transportation and insurance will remain at the customer’s expense. Warranty is void if included maintenance instructions and manuals were not followed, in the event of misuse, or in the event of alterations by the customer or third parties without the seller’s prior consent and approval.

The seller can never be held responsible or liable for non-written statements.

The seller cannot be held responsible for damage to goods.

All returned products must be 100% complete; must contain all original packaging, all original manuals and additional accessories supplied with the product.

 

Privacy policy

BazarApart BVBA respects the protection of personal data and the personal privacy.

All data collected on this website, is only used for the improvement of our products and services. They are under no circumstances passed on, sold or rented to third parties.

Responsibility

The responsible for the processing of personal data is BazarApart BVBA, represented by:

Tom Herbots
Martelarenstraat 52
B-3200 Aarschot
Belgium
Tel.: +32 (0)16 566 211
tom@bazarapart.be

Personal data

BazarApart BVBA does not keep a separate database with information of the regular visitors of this website. Information about the visitors who place an order via this website, is however stored. This information is required to enable our administrative and logistical processing of these orders. Any user reserves at all times the right to view and edit his or her personal data in our records. Here for, please contact the responsible for the processing of the personal data.

Distribution to third parties

None of the personal information gathered on this website will be distributed to third parties.

Cookies

This website uses cookies. Cookies are small text files that are stored on the user’s individual client PC in order to enable the technical operation of this website. The information stored in these cookies is limited to the strictly required minimum. Each user can at all times remove his or her cookies.

Email

This website does not use web forms that are sent via email. The information which BazarApart BVBA receives when a user would send a manual e-mail to us, may be stored in an address book but will never be distributed to third parties without your prior consent. Following a request at BazarApart BVBA, a user has the right to view or edit his or her personal data in our address book at any time, in conformity with the applicable laws and prescriptions. Here for, please contact the responsible for the processing of the personal data.

Statistics

General website statistics are automatically stored about the visitors of this website. The following data are stored:

  • The domain (e.g. .BE, .COM, .NET, ...).
  • The host.
  • The date, time and duration of a visit.
  • The pages opened during a visit.
  • The operating system (e.g. Windows, Mac OS, ...) and internet browser (e.g. MS Internet Explorer, Google Chrome, Mozilla Firefox, ...) used.
  • The referral or alternate method of reaching our website.
  • Any errors that may occur.

Questions

For any questions or additional information regarding the electronic privacy policy of BazarApart BVBA, please contact:

Tom Herbots
+32 (0)16 566 211
tom@bazarapart.be

 

Applicable law - Competent court

The Belgian law is applicable. In the event of disputes, cases will be brought only to courts in the jurisdiction of Leuven, or the peace court of Aarschot (Belgium).